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Return policy Plantje van Mandje​

The paragraphs below describe the return policy of our webshop. If you want to use the return policy, we recommend that you always contact us.​

Return policy for Ferns from Plantje van Mandje​

Thank you for purchasing ferns from Plantje van Mandje. We hope you are satisfied with your purchase. If for any reason you are not completely satisfied with your ferns, we are ready to assist you.​

Return conditions​

We do not offer the option of returning purchased ferns, as they are live plants.

 

It is important to share any issues or dissatisfaction with us at plantjevanmandje@gmail.com within 2 days of receiving your ferns.

 

Our customer service will investigate your situation and try to find a suitable solution.

 

Refund:

 

While we do not accept physical fern returns, we want to make sure you are happy with your purchase. If your concerns are justified, we can discuss alternative solutions, such as replacement ferns or a reimbursement of costs.

 

Our goal is to ensure your satisfaction with our ferns and your shopping experience. If you have any questions about our return policy or if you have any problems with your purchase, don't hesitate to contact us at plantjevanmandje@gmail.com. ​

 

This return policy was last updated on August 22, 2023.

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